SHOPPING ONLINE HAS NEVER BEEN THIS CONVENIENT, FLEXIBLE AND EASY!
When you place an order through our online store, our friendly team will quickly confirm stock and availability through our retail outlet or the relevant stocking warehouse/supplier. Should there be any changes to your order, we will communicate this through to you and you will receive a proforma invoice to review. If a price is difference or a special arrangement must be made on additional shipping charges (outlaying areas), this will also be communicated with you.
PLEASE NOTE: Price fluctuations do occur from time to time. Hence it may not be possible to maintain published prices at all time.
We accept a variety of secure payment options. Your order will be processed and dispatched (when all items are in stock) after the payment cleared and reflect in our account.
If the items are available from our retail store, your order can be picked up immediately (upon cleared payment confirmation in our account) and only after we have emailed you that the order is ready for collection. If we need to draw the stock from a warehouse there will be a slight delay. We are available for collection anytime during Jungle Aquatics normal retail hours. Please have your order number on hand and ask for the collection at the front desk.
SHIPPING VIA POST OFFICE / POSTNET
Jungle Aquatics do not make use of the South African Postal Service or Postnet. Please ensure you provide a physical delivery address at checkout.
SHIPPING VIA DOOR TO DOOR COURIER
Our Door to Door courier service is fast and reliable! We deliver to most destinations in South Africa. Please visit the Online Store to review the shipping charges. Delivery is normally within 1-5 working days. Most items ship free, where indicated.
GAUTENG Orders over R650 = FREE Shipping (R95 Delivery for under R650)
Orders up to R1499 = R150 Flat Rate Shipping Nationwide (Main City Centres Only) *
Orders over R1500 = FREE Shipping Nationwide (Main City Centres Only) *
Outlying and Regional Areas (Regional Areas: Limpopo, Mpumalanga, Northern Cape, and areas e.g. Kenton-on-Sea, Kathu) = R200 + Surcharge (Quoted Manually if applicable)
Outlying Remote Areas : Unfortunately we cannot offer door to door courier delivery to remote areas e.g. remote farms/mines or areas not central to the delivery network. Should you fall in a remote area, we will communicate this through to you to determine alternative routes and the PUDO Locker Pick-Up options in your area.
* T&C APPLY - Outlying and remote areas unfortunately will incur an additional delivery fee, calculated manually on a per case base. Orders of this nature is subject to final approval. Certain products do not fall under FREE Delivery and will be indicated where applicable.
SHIPPING VIA PUDO
PUDO NATIONWIDE LOCKER PICK-UP = R50 - R99
pudo is a smart locker delivery system that’s changing the courier game in South Africa.
You can use pudo to receive items from Jungle Aquatics anywhere in the country, as long as it weighs under 20kg and fits in one of our convenient pudo lockers.
Learn more >>
After your order has shipped, you will receive a waybill number to track and trace your parcel at every stage!